Victims Portal Help CenterReturn to help center
To create a Victims Portal account, you must complete and submit a registration request. Your request will be reviewed and, if approved, you will receive an email confirmation.
- Click here if you are already registered as a victim with the Correctional Service of Canada (CSC) and/or the Parole Board of Canada (PBC).
- A valid email account is required to access all Government of Canada secure services, including the Victims Portal. There are numerous providers of free email accounts including, but not limited to, Gmail, Outlook, and Yahoo Mail, should you require one.
To register for a Victims Portal account:
Step 1 — Sign in to the Victims Portal using your GCKey or through your secure Sign-In Partner. If you do not have a GCKey, click here to obtain one.
Step 2 — Register as a victim or identify as a victim representative. On the Registration Information page, select "I am not yet registered" and click Submit.
Step 3 — Complete all sections of the registration process, namely:
- Contact Information
- Address Information
- Representative Preferences
- Offence Information
- Region Selection
Note: If you sign off before completing all sections, the system will return you to the last section you completed the next time you sign in. The system will retain your progress for two years from your last sign in date. After two years all information will be deleted and you will have to begin again.
Step 4 — Once you have completed all sections, click "Submit Your Registration" on the Review page. We will review your request and may follow-up with you if additional information or clarification is required.
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