The Victims Portal
Please be advised that, due to maintenance activities, some services may not be available on the Victims Portal from 00:00 on January 18, 2026 to 04:00 on January 18, 2026 (Eastern Time). We apologize for the inconvenience and thank you for your understanding.
Available to any registered victim of crime and/or their representative
Victims may:
- Receive/view information about the offender
- View/manage preferences for receiving information
- Submit a victim statement to the Correctional Service of Canada (CSC) and the Parole Board of Canada (PBC)
- Request to observe a PBC hearing
- Request to present a victim statement at a PBC hearing
- Request copies of PBC decisions
Representatives may:
- Receive/view information about the offender provided on the victim's behalf
- View/manage preferences for receiving information
For questions at any time
You can contact the Correctional Service of Canada toll-free at 1-866-806-2275, or the Parole Board of Canada at 1-866-789-4636.
For technical support, please contact our help desk between 8AM and 4PM ET, Monday to Friday at 1-866-806-2275 and press “6”. You may leave a message outside of our office hours and your call will be returned within two business days.
- Date Modified: