Important notice - The Parole Board of Canada (PBC) and the Correctional Service of Canada (CSC) are conducting a survey to learn about your experience with the services we recently provided to you as a registered victim of crime. Our goal is to improve the way we work, so we can better meet the needs of victims. The survey should take approximately 20 minutes to finish. You may answer as many questions as you choose, and responses are anonymous.

The following link will take you to the survey: https://www.surveymonkey.com/r/BPZ2NVW.

The Victims Portal

Important notice - PBC is committed to providing victims with up-to-date information around actions it is taking as a result of the COVID-19 pandemic that may impact them. We will contact victims in as timely a fashion as possible. Information will also be posted to the PBC’s website (Canada.ca/victims-and-parole). Victims can also follow us on Twitter (@PBC_CLCC).

PC, Tablet and Mobile displaying The Victims Portal

Available to any registered victim of crime and/or their representative

Victims may:

  • Receive/view information about the offender
  • View/manage preferences for receiving information
  • Submit a victim statement to the Correctional Service of Canada (CSC) and the Parole Board of Canada (PBC)
  • Request to observe a PBC hearing
  • Request to present a victim statement at a PBC hearing
  • Request copies of PBC decisions

Representatives may:

  • Receive/view information about the offender provided on the victim's behalf
  • View/manage preferences for receiving information
Sign in to the Victims Portal

For questions at any time

You can contact the Correctional Service of Canada toll-free at 1-866-806-2275, or the Parole Board of Canada at 1-866-789-4636.

For technical support, please contact our help desk between 8AM and 4PM ET, Monday to Friday at 1-866-806-2275 and press “6”. You may leave a message outside of our office hours and your call will be returned within two business days.

Date Modified:
Production: 13.0.0.2