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  Victim Representatives Victim Representatives

What is a victim representative?

A victim representative is an individual who is authorized by the victim to receive information about the offender on their behalf. Once designated, victim representatives will receive the requested offender information directly.

Note: Victims and representatives may contact the Correctional Service of Canada or the Parole Board of Canada at the numbers below should they require further information or clarification.

AgencyPhone
Correctional Service of Canada 1-866-806-2275
Parole Board of Canada 1-866-789-4636

Who can I name as my representative?

Victim representatives fall into two categories:

  • Individual Representative — someone close to the victim, such as a family member or a friend.
  • Agency Representative — an agent from a government, police or community victim services agency.

Note: Victims may name a representative, change their representative, or decide to begin receiving information directly themselves when registering for a Victims Portal account or at any time during the offender's sentence.

Once named, the Correctional Service of Canada (CSC) and/or the Parole Board of Canada (PBC) will contact the named representative using the contact information you provided to confirm their participation and contact preferences. Once confirmed, CSC and/or PBC will contact your representative directly to provide offender information.

How can I change my named representative?

You can change your named representative or begin receiving offender information directly yourself at any time during the offender's sentence in the Representative Preference section of your Victims Portal account or by calling the Correctional Service of Canada (CSC) or the Parole Board of Canada (PBC) at the numbers below.

AgencyPhone
Correctional Service of Canada 1-866-806-2275
Parole Board of Canada 1-866-789-4636

Related Information

Frequently Asked Questions Glossary
Date Modified:
Production: 17.0.0.2